Latest Blog Posts
Reading time a-5 minutes
Judith Kolberg founded FileHeads, a professional organizing company, in 1989 and has been a member of the National Association of Professional Organizers (NAPO) since 1990. She formed the Institute for Challenging Disorganization and has served as its director for seven years.
Judith is the author of Conquering Chronic Disorganization, co-author with Dr. Kathleen Nadeau of ADD-Friendly Ways to Organize Your Life, and Organize for Disaster: Prepare Your Family and Your Home for Any Natural or Unnatural Disaster and Getting Organized in the Era of Endless.
Everything A Professional Organizer Needs to Know About Hoarding
- Hoarding disorder has been included in the new version of the Diagnostic and Statistical Manual for Mental Disorders. How has your expertise in working with clients with hoarding disorder influenced your ideas about mental wellness?
I love that you use the term ‘mental wellness’ instead of ‘mental illness’. As an organizer, I’m convinced that good psychotherapy is essential to the mental wellness of a person who hoards. A safe place to talk about what kind of life one wants to lead, how the emotional issues of loss, trauma and grief interplay with excessive saving and acquisition, and handling stress are key. Psychotherapy via Zoom, online individual and group, on-site, and peer-led support would be really handy in many hoarding situations rather than in a clinical, office setting.
- When working with a hoarding client or their family,
Conquering Chronic Disorganization
what is one common motivation obstacle and a strategy for overcoming it?
An obstacle to motivation is the fear of discarding the person’s possessions to the landfill. Reassurance that this will not be so is essential, but the age-old issue is will this promise backfire. Will the people charged with sorting and discarding and reducing the hoard be thwarted by “You said my stuff would not be thrown out?” If the person who hoards sees that there are good “pickers”, organizers who take the time to pull out the “good stuff” and load it into lots of clear, labelled containers that helps. Deciding on a specific individual recipient for the excess stuff also helps, as all the shoes go to my brother-in-law. Specific charities also help – all the stuffed animals to the Red Cross for children of natural disasters, all the pet stuff to the pet shelter, and all the unused toiletries to the women’s shelter. I take the time to discuss my entire process with the family.
- As a speaker, author, and trainer, you’ve been helping clients and families learn
Organize for Disaster
strategies to help people with ADD and ADHD get better organized. In what ways have those strategies changed from when you started studying in this field to now?
The “how” has not changed much even though the “why” is better and better understood. I would say that providing strategies to cope with technology, devices, the Internet black hole, and digital distractions is the new frontier. Ironically, helping ADDers to use these very same things to their advantage is also new.
- For those who are especially challenged with ADD, what 2 strategies are most effective?
Getting Organized in the Era of Endless
We have to get better, as organizers, at helping people with ADD manage their tasks and time. One strategy is for the organizer to be the time estimator. It’s great if that skill can be transferred and it often can by example, but there is no harm in the organizer actually being the person who helps the ADD client estimate how long a project or a task will take and accounting for it in scheduling. Another strategy is to think of creative ways for a person with ADD to capture tasks on the run. That might be post-it notes, voice mail notes, texting oneself, sending yourself emails, or using apps that convert voice to text or text to voice.
- What has been your biggest personal challenge around chronic disorganization?
ADD Friendly ways to Organize your Life
My disorganization is centered on directions, getting from place A to place B without getting lost. I use voice GPS and that has been absolutely dreamy. I’m told directionality issues are part of my brand of dyslexia. Lots of little spatial challenges thwart me. I can’t for instance, look at my PowerPoint, advance the slides, and speak at the same time. I have to use index cards, even after all these years.
Judith Kolberg has written many valuable resources and more resources can be found on the website of the Institute for Chronic Disorganization.
What is the most difficult problem you have encountered helping someone who is chronically disorganized? Let us know so we can help.
Along with other wonderful bloggers, I have been selected by the Feedspot panellists as one of the Top 15 Canadian Organizing Blogs on the web. Learn more about all of us. https://blog.feedspot.com/canadian_organizing_blogs/?feedid=5584279
Julie Stobbe is a Trained Professional Organizer and Lifestyle Organizing Coach who brings happiness to homes and organization to offices, coaching you virtually using Zoom. She has been working with clients since 2006 to provide customized organizing solutions to suit their individual needs and situations. She uses her love of teaching to reduce clutter, in your home, office, mind and time. She guides and supports you to be accountable for your time, to complete projects and to reach your goals. If you’re in a difficult transition Julie can coach you to break-free of emotional clutter constraining you from living life on your terms. Online courses are available to help instruct, coach and support your organizing projects. Get started by downloading Tips for Reorganizing 9 Rooms.
Contact her at julie@mindoverclutter.ca
Sarah Buckwalter
Certified Professional Organizer®, Sarah Buckwalter, has over 17 years of experience running an award-winning organizing business, Organizing Boston. With a desire to help everyone get organized, Sarah developed Organizing U. Organizing U offers a professional organizer directory, online courses and virtual organizing programs to help people live more organized lives. Organizing U also offers training programs for Professional Organizers.
Virtual organizing is a new field for the Professional Organizing industry in Canada. How well established is virtual organizing in the United States?
Virtual Organizing is a new field in the US as well. While there are a handful of organizers who are offering virtual organizing in the US, many are just learning about it and starting to explore it.
Virtual organizing will be the perfect solution for some people but not for others. Who do you think benefits from virtual organizing as compared to working with a professional organizer in person?
The people who get the most benefit out of virtual organizing are those who are able to do the physical work themselves, but just need (or want) the direction and expertise of a professional. Virtual organizing is great for those who need some accountability while they work through their organizing project. If someone is unwilling or unable to do the work themselves then they will not benefit from virtual organizing.
When you are communicating with your virtual clients do you like to use the telephone or some other technology? Which technologies have you found to work well for communicating with your clients?
I prefer to use video because you can see the space first hand. I think it allows you to achieve a greater connection with the client because it feels as though you are there with them. I find Skype and FaceTime to be the best platforms. Skype works on any device, so that would be my first choice.
When a client has hired you to work with them, what are your next steps in helping that client become organized?
My first step is always to create an organizing plan with the client. This helps outline the scope of the project for the client and is great to be able to refer to as we go to gauge progress and help us stay on track. The next step is to set up a regular meeting schedule to see the process through. Then, we get started and work through the plan.
In all organizing jobs, some clients are more successful with organizing and other clients continue to struggle. What tips do you have to make your clients’ organizing projects a success?
1. Have a written plan. It helps the client through the process to be able to check things off as they go.
2. I have a signature process that I apply to every organizing project. I find that organizing is more effective if clients can follow specific steps and apply the same process to each space.
3. Keep a consistent schedule. Don’t end the session without scheduling and creating a plan for the next session.
4. Go above and beyond. Clients will respond well to your extra efforts.
If you feel virtual organizing is something you would like to try, contact Mind over Clutter and discuss it with Julie.
Julie Stobbe is a Trained Professional Organizer and Lifestyle Organizing Coach who brings happiness to homes and organization to offices, coaching you virtually using Zoom. She has been working with clients since 2006 to provide customized organizing solutions to suit their individual needs and situations. She uses her love of physical activity to reduce clutter, in your home and office. She guides and supports you in managing your time. If you’re in a difficult transition Julie can coach you to break-free of emotional clutter constraining you from living life on your terms. Online courses are available to help instruct, coach and support your organizing projects. Get started by downloading Tips for Reorganizing 9 Rooms.
Contact her at julie@mindoverclutter.ca
Twitter – Facebook – Facebook group Organizing Mind and Space
Janet Barclay of Organized Assistant
Today I am happy to introduce you to Janet Barclay of Organized Assistant.
Here is her story of following her passion and successfully transitioning her business focus. I hope it will motivate you to take a step towards making changes in your life, work or business.
- When I first met you, you were a Professional Organizer. What did you do before becoming an organizer and how did you choose to become a professional organizer?
Before starting my business, I worked as a customer service rep, office supervisor, administrative assistant, computer instructor, and employment counsellor. When I was an employment counsellor, I decided to take the Myers-Briggs Type Indicator Qualifying Program. Because the MBTI is a widely used career assessment tool, I thought it would be a good thing to have on my resume.
In the course, I learned that our personality type influences not only our career choices, but many other aspects of our lives, and I was particularly fascinated with the way that personality type affects the way we deal with time and space. I was so excited by the possibilities that I wasn’t satisfied to simply have the MBTI listed on my resume – I wanted to actually use it! Since there was no opportunity to do so in the position I held at the time, I decided to start a side business where I would use my new knowledge to help others choose a career or become more effective by using organizing strategies that respect their natural preferences.
-
contact www.organizedassistant.com
How long was it before you transitioned from being a professional organizer to becoming a virtual assistant? How did you make that business transition?
A year or so after becoming a professional organizer, one of my organizing colleagues hired me to automate her monthly newsletter. At that moment, I realized that you can organize someone’s workspace, and you can teach them good time management skills, but sometimes the best way to help them is to free up some of their time.
This was a real turning point for me, and I began adding virtual assistance and website design (which I’d also been doing on the side for several years) to my professional organizing service offerings. I enjoyed this type of work so much that I resigned from my job to work in my business full time. As my client base grew, organizing became less important and eventually I gave it up altogether.
- When transitioning your business services, what do you feel is one mistake you made or something you could have done better to make the transition easier?
When I decided to become a virtual assistant, I had to change my business name from Barclay Career & Organizing Solutions to something more in line with my new service offerings. I chose Organized Assistant because it was something I could stick with in the event I decided to discontinue either organizing or virtual assistance down the road.
The transition itself went pretty smoothly because it was gradual and my business seemed to evolve naturally. However, over the past few years, I’ve become less of a virtual assistant and more of a marketing consultant and web designer, and my business name no longer feels like a good fit. Had I anticipated further changes, I would have simply branded myself as Janet Barclay.
- Although you are still a virtual assistant the focus of your business is changing again. Tell us about your new focus.
I’ve always enjoyed working with solopreneur women, and they seem to enjoy working with me too. However, solopreneurs tend to look after their own marketing, either for financial reasons or simply out of personal preference. In order to cater to their needs, earlier this year I founded Maximize Marketing Club. In this supportive online community, members learn and develop important marketing strategies for less than the cost of a virtual assistant and much less than a one-on-one marketing coach.
- How important is it, in making a successful business transition, to start a networking group and/or an online group?
Building a network is essential no matter what stage you’re at in your business. When you’re making a transition, a well-established network of supporters can help you test your ideas and spread the word about your new products or services.
If you need assistance with your website or marketing please contact Janet Barclay.
___________________________________________________________________
Julie Stobbe is a Trained Professional Organizer and Lifestyle Organizing Coach who brings happiness to homes and organization to offices, coaching you virtually using Zoom. She has been working with clients since 2006 to provide customized organizing solutions to suit their individual needs and situations. She uses her love of physical activity to reduce clutter, in your home and office. She guides and supports you in managing your time. If you’re in a difficult transition Julie can coach you to break-free of emotional clutter constraining you from living life on your terms. Online courses are available to help instruct, coach and support your organizing projects. Get started by downloading Tips for Reorganizing 9 Rooms.
Contact her at julie@mindoverclutter.ca
Twitter – Facebook – Facebook group Organizing Mind and Space
In my blog post on March 25, 2016 I formally introduced Mary Dystra Novess CPO. She is a past president of NAPO and a warm, lovely, helpful person. She has generously given of her time and expertise to allow me to interview her. I hope you enjoy getting to know more about her and her business Within Reach Organizing Services.
As an organizational consultant, what motivates us to change?
Books have been written on change and what drives it. For our purposes here I’m going to cover 2 main drivers: avoiding pain and seeking a better state of affairs (mentally, emotionally, physically, financially etc.).
One of the biggest influences on how we deal with change is how we are internally wired. If you have ever done an assessment (for example DISK), you become aware that people are wired differently; from a high comfort in embracing change through the spectrum of avoiding change. Some people seem to thrive on change while others only embrace change when presented with dire consequences if they don’t change – possible loss of job, home, relationship, or health. Change for many triggers fear. Fear that it won’t be enough to make a difference anyway or that it will be emotionally painful, or it will cost too much or that they will have to deal with loss.
For those who struggle with change (we all do at some time), the best way to become more open to change is to identify the end goals and put it in context of positive outcomes vs. the pain of possible loss. For example, if you are on a diet and concentrate on the loss of the chocolate cream pie instead of how great it will be to have more energy and fit into your favourite clothes again, it will be much harder to stay with the diet because you are focused on the pain instead of the joy of healthier and more trim you. Same principle goes with decluttering your environment and mind. I always suggest a person seek out support in the area they want change because it makes it so much easier and keeps the focus on the right things especially on the hard days.
Through helping your clients to organize their home offices you help them to increase their bottom line while improving their quality of life. What would be the first step to reaching this goal?
As Steven Covey wrote many years ago, “Start with the end in mind”. If you can’t define something, you can’t track it and you can’t attain it.
When I start a relationship with a new client the FIRST thing covered is setting up great decision making criteria in 4 key areas. Then, all decluttering, organizing, time management and decisions revolve around the client established criteria with the end goal(s) in mind.
As a speaker, blogger and trainer, you’ve been helping clients and families learn strategies to become better organized. You specialize in inspiring others to live an uncluttered life. What suggestions do you have for those that feel overwhelmed by clutter?
Identify who would love, need or appreciate the things that no longer serve you well. Donate, recycle and return items today because every day that you feel overwhelmed or controlled by your stuff/environment, is a compromised day that can lead to a compromised life and compromised relationships. If you are a reader, there are 3 books I would suggest right off the bat to read: It’s All Too Much by Peter Walsh, Everything That Remains by Joshua Fields Millburn & Ryan Nicodemus and Your Money or Your Life by Vicki Robin and Joe Dominguez. For a newer read, some are finding comfort in Marie Kondo’s book, The Life-changing Magic of Tidying Up. If you are not an engaged reader, save the money and do NOT buy the books. I have been in more homes where clients have dozens of unread organizing books. In my experience, intentions will only waste money and create more clutter and guilt.
What has been your biggest personal challenge around organization?
I have my own “Would’a Could’a, Should’a” bugaboos. That’s why I have such high empathy for my clients and I don’t judge. My passion is aquatic stuff, gardens and reading for knowledge. That means for me that I have 5 aquariums, create an overabundance of vegetables in the summer and always have articles to read. To my credit, I was born with great leveling force in my gut that hates waste so I remain conscious of 1) what I spend in time and dollars, 2) what goes to waste and 3) make sure I have a way of sharing the excess so that little is wasted. When I have an ailing client, I often do a drive by to deliver a meal and a smile. Good for them & good for me.
To keep my reading papers in check, I clip down to the article. Dad still gives me his Wall Street Journals, Financial Times, Time, building and home trade magazines and I pick up magazines that discuss organizing and simplifying. I am still old school and I love paper. I try to speed read and pick up trends, statics and tips. When I fall behind, I choose a cutoff date or relevancy date and do a quick mini purge so that things stay in balance as I am running a business, home and need quality time with my great husband on the weekends. Life is always a balancing act and there is an ebb and flow to all activities and mental bandwidth. As the old proverb goes, we teach what we most need to learn and I am a lifelong learner. It’s the gift I get from my clients and share with my clients. It is the circle of life.
Thank you to Mary Dystra Novess of Within Reach Organizing Services for sharing her thoughts with us.
Julie Stobbe is a Trained Professional Organizer and Lifestyle Organizing Coach who brings happiness to homes and organization to offices, coaching you virtually using Zoom. She has been working with clients since 2006 to provide customized organizing solutions to suit their individual needs and situations. She uses her love of physical activity to reduce clutter, in your home and office. She guides and supports you in managing your time. If you’re in a difficult transition Julie can coach you to break-free of emotional clutter constraining you from living life on your terms. Online courses are available to help instruct, coach and support your organizing projects. Get started by downloading Tips for Reorganizing 9 Rooms.
Contact her at julie@mindoverclutter.ca
Twitter – Facebook – Facebook group Organizing Mind and Space
It is my pleasure to introduce you to Mary Dykstra MBA, CPO (Certified Professional Organizer), owner of Within Reach Organizing Services who has been helping corporate, residential and entrepreneurial clients get organized since 1984. Her specialities are: Professional speaking, consulting and hands-on corporate, residential and entrepreneurial organizing with special emphasis on home based businesses plus time management training. She is a long standing member of National Association of Professional Organizers (NAPO), teaches time management courses nationally and she earned her Senior Relocation and Transition Specialist (CRTS) certification.
Mary is passionate about helping her clients regain control of their minds, lives and environments – long term.
In your business, Within Reach, you offer business, residential, home office, ADD & ADHD organizing services. What is your favourite part of organizing?
For me, it’s never about the stuff. It’s about the people. The favorite part of my work is the moment when I see a client’s face and body change as they move from feeling overwhelmed to empowered and confident. The change in the space and within the person is striking and I love the fact that they trusted me and the process.
When organizing residential clients what is one common obstacle and a strategy for overcoming it?
The biggest obstacle I hear from my audiences and future clients is that they don’t know where to start. They do not always use the term ‘overwhelmed’ but that is the common emotional bugaboo that keeps us from decluttering and setting up great functioning systems. The easiest and fastest way to get beyond this is to bring in assistance. For some, that might be an understanding friend who can help with the focus and physically getting things sorted and moved. For others it is hiring a professional organizer who can come in with clarity, and help you create a plan so that either you or they or combination of both can get the work accomplished quickly and effectively.
For those that prefer DYI (Do It Yourself), you can get all kinds of tips and see pictures from YouTube, Pinterest, an organizing book, seminar, a professional organizer’s website/blog etc. Just use the search function in the app or website you prefer. Look at working on one area at a time. If you find this is overwhelming or that you don’t get it done, make that call to a professional organizer or friend. My first recommendation is always a professional organizer if you can afford it because it has the tendency to keep your friendships on a healthier, less stressed level (“What do you mean you want to get rid of this sweater? I remember when I gave it to you…).
What are some of the trends in organizing that have changed from when you started in this field to now? How long have you been involved in organizing?
I have been in the Organizing Industry for over 16 years and a lot has changed. The economy fallout in the USA in 2007/8 made a big impact with people losing jobs, selling homes and downsizing all aspects of their lives. Though the economy has come back for most, the new focus and trends are on wireless/paperless living and living unencumbered lives – especially for the Millennials. The smart phone is decreasing some of our physical clutter but keeping our minds over stimulated and our attention spans suffering. Other trends I see are people moving to reclaimed urban areas to enjoy walkable and social communities, having smaller dwellings (there is a strong interest for some to embrace Tiny House living) and many are forgoing house ownership preferring the freedom that comes with renting and not having money tied up in 1 large asset. The effect is that organizers today need to be much savvier about helping their clients manage electronic information and help clients maximize the utility of confined space.
Also, older adults who are downsizing and simplifying sometimes are unprepared to discover that their children and the marketplace do not value many of the things that they thought were very valuable. When a client says to me that they are saving something for their adult children or grandchildren, I encourage them to directly ask if those items are indeed wanted by the children. If the answer is no, to let those items go with grace. If the client believes that items should be sold only for a very high price, I suggest getting an appraisal or checking a site like EBay to see if their value expectations are reasonable.
Click to find out more about Mary Dystra Novess and Within Reach
Julie Stobbe is a Trained Professional Organizer and Lifestyle Organizing Coach who brings happiness to homes and organization to offices, coaching you virtually using Zoom. She has been working with clients since 2006 to provide customized organizing solutions to suit their individual needs and situations. She uses her love of physical activity to reduce clutter, in your home and office. She guides and supports you in managing your time. If you’re in a difficult transition Julie can coach you to break-free of emotional clutter constraining you from living life on your terms. Online courses are available to help instruct, coach and support your organizing projects. Get started by downloading Tips for Reorganizing 9 Rooms.
Contact her at julie@mindoverclutter.ca
Twitter – Facebook – Facebook group Organizing Mind and Space
