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Perhaps you are familiar with the Professional Organizer industry. It is an unregulated industry. Anyone can call themselves a Professional Organizer. Professional Organizers in Canada (POC) was established about 23 years ago and the National Association of Productivity and Organizing Professionals (NAPO) the American organization is about 40 years old. Look for organizers listed on these directories. Most Professional Organizers have their own businesses and specialize in areas of organizing. As you read their websites you will be able to see their years of experience, type of training and continuing education.
What happens when you call an organizer?
Usually, there is some type of conversation over the phone, Zoom or email to discover what type of organizing dilemma you want solved. It might be to have a space organized, help with moving, develop systems to make things function more smoothly, downsizing, coaching or virtual organizing etc. Then there is a description of how the job will be completed. This is about the only common business practice. Since we all own our own businesses we have varying ways of continuing.
When you contact Mind over Clutter:
Can you get an estimate of the cost for the work to be completed?
Most times it is hard to estimate how long a job will take during the conversation. I offer a free one-hour assessment to my in-person clients to see what the job entails and give you an idea of how long I think it might take and what we will do. I also offer a 30-minute assessment to my virtual clients. One of the biggest factors on how long a job will take is how easily and quickly you can make decisions if items stay or go. The second factor is, that sometimes the job expands to include unforeseen work: filing papers, assembling shelving or bookcases, corners and areas not discussed during the assessment. I work at an hourly rate and offer a package of 10 hours at a reduced rate.
How does it work?
My virtual clients have 4 ways of working with me.
- A series of mini sessions
- Be there with you online as you work on your project to support, coach and mentor you
- Complete plan is developed for you to do on your own timeframe
- Develop routines and systems to help manage your time
80% of my in-person clients work with me to go through items and decide what will stay and what will be donated or recycled. Then we discuss the best place and way to store the items so they can be easily found and used. Most clients like to learn the skill of organizing so working together helps them to learn where start, how to sort, how to decide what stays and what goes, how to store things in containers and where is the best location to store different types of items.
What if you don’t want to help or can’t help?
If you don’t want to help, I can work alone sorting items based on our conversation on what you want to keep and what you want to donate. Then I create a donate pile a garbage pile and a recycle pile. Nothing leaves the house until you have looked through each pile. If you can’t help, you can sit with me and I can bring you things to do and you can answer my questions.
What if you need some guidance but can do all the work myself?
We can work together virtually. You show me the space to organize over Zoom and I send you a plan and you complete the work. Here is more information about virtual organizing. Or I can coach you through the process virtuallyusing Zoom by discussing what you want to accomplish and how you can accomplish it.
Maybe you don’t want me to see your home. You can purchase my online course
What happens with donations and recycling?
At the end of each work session, I take the donations. I will drop them at centers that will take your things. I can take them to the donation center of your choice too. I take non-curbside recycling at the end of each session. Usually, that includes batteries, paint cans, small electronics, small appliances, textile recycling, medications, and plastic bags.
Why wouldn’t you just do it yourself after the one hour free assessment?
Some people do. They have enough information and can continue with the job. Most people feel overwhelmed and stressed by doing it on their own. They find it easier to work with a professional who can guide them through the problem, help solve it and reduce the stress they feel about the situation. Working with someone makes you block time out for the appointment and helps you to stop putting it off. It is always more fun working with someone than working alone.
My virtual clients find that working with me makes them accountable to themselves and to me, especially in the mini-session program. We work together weekly, biweekly or monthly.
Will you give me homework to do?
Only if you want it. Some people like to keep going with the work and get it done quickly. Some people don’t want to work alone or would feel bad if they didn’t get the homework done so I don’t give that person anything to do. There are some tasks that are very time consuming and if you can do it on your own it makes it more cost effective for you, sorting paper, going through books, CDs, VHS tapes, and clothing. However, those tasks can be difficult to figure out what to keep and what to donate, so it might be easier for you to do it with me present.
Let’s chat
If you need more information book a complimentary 30-minute virtual chat with me, whether you want to work in person or online. I hope to hear from you soon.
Please post your questions in the comments.
Julie Stobbe is a Trained Professional Organizer and Lifestyle Organizing Coach who brings happiness to homes and organization to offices, in person and virtually. She has been working with clients since 2006 to provide customized organizing solutions to suit their individual needs and situations. She uses her love of teaching to reduce clutter, in your home and office. She guides and supports you in managing your time. If you’re in a difficult transition Julie can coach you to break-free of emotional clutter constraining you from living life on your terms. Online courses are available to help instruct, coach and support your organizing projects. Get started by downloading Tips for Reorganizing 9 Rooms.
Contact her at julie@mindoverclutter.ca
Twitter – Facebook – Facebook group Organizing Mind and Space
Do You Play Well with Others? A look at cooperative competition
Coopetition occurs when companies work together for parts of their business where they do not believe they have competitive advantage and where they believe they can share common costs. (Source: Wikipedia)
In my experience, most professional organizers are very happy to share resources and expertise with their colleagues and reap many rewards from doing so. I asked my client, Julie Stobbe, about her thoughts on the subject, and was so impressed that I invited her to share them here today as my guest blogger.
Cooperating with someone in your line of business is a great way to get to know people, brainstorm and learn ideas and help each other with areas that you are weak in.
When I decided to try coopetition, I did it on a project basis. I used it to help me to market better, because marketing is not my strength.
I would think about something I would like to have (product development) or something I would like to do (offer a new service) and think about someone who had mentioned that they had an interest in the same thing. I would approach them with an idea and see if they were interested in working together to develop and implement the plan. It was nice to have a partner to walk the path with and hold my hand.
The payoff is having to do half the work while increasing business for both parties with the understanding that if they get busy and need help, they would approach me first, and I would do the same for them. If you develop a service with a partner, if someone gets sick, you have the other person as backup. I always selected someone who lived east of my main marketing area. This made it easy to get materials delivered over a larger area – half the work, twice the area covered. This gave us both exposure to a larger market.
Here are some examples of projects I’ve worked on with people in my field and with complementary businesses:
- Developing organizing tip booklets; we have 4 different topics.
- Developing courses to offer to colleges, school boards and groups; we have 3 different 3 hour courses prepared.
- Advertising someone else’s electronic resources (because I don’t want to develop them at this time) in exchange for services.
- Advertising together so the cost of printing is shared by both companies.
- Recommending specialty services to clients, such as clutter removal service, rug cleaning, and website design.
- Inviting someone to attend new meetings and events with me. That way I don’t have to walk in alone, and perhaps they can make introductions too.
Although I have been fortunate and careful with whom I partner, there are always things to consider.
- The person you partner with now represents your company as well as their own. Make sure you have similar business ethics or your company’s reputation may be adversely affected.
- If you are producing a product and the quality of what they produce is not up to your standards, you may be disappointed. However, you have both contributed time and money to the project so they may use it the way they want to.
- One of the companies may work much harder at marketing the product or service than the other company. Make sure that you can live with it if you realize that you are marketing them but they are not marketing you.
Overall, I have gained a lot from coopetition with others. I have grown as a business person, I have learned new skills, I have made good friends I can depend on, and I have learned to be flexible. I hope my coopetition partners have found me to be reasonable, supportive and hard working. Taking a chance to work with good people is really making a sure bet.
Thanks to Janet Barclay of Organized Assistant for interviewing me.
Julie Stobbe is a Trained Professional Organizer and Lifestyle Organizing Coach who brings happiness to homes and organization to offices, coaching you virtually using Zoom. She has been working with clients since 2006 to provide customized organizing solutions to suit their individual needs and situations. She uses her love of teaching to reduce clutter, in your home, office, mind and time. She guides and supports you to be accountable for your time, to complete projects and to reach your goals. If you’re in a difficult transition Julie can coach you to break-free of emotional clutter constraining you from living life on your terms. Online courses are available to help instruct, coach and support your organizing projects. Get started by downloading Tips for Reorganizing 9 Rooms.
Contact her at julie@mindoverclutter.ca
Twitter – Facebook – Facebook group Organizing Mind and Space
Janet Barclay of Organized Assistant
Today I am happy to introduce you to Janet Barclay of Organized Assistant.
Here is her story of following her passion and successfully transitioning her business focus. I hope it will motivate you to take a step towards making changes in your life, work or business.
- When I first met you, you were a Professional Organizer. What did you do before becoming an organizer and how did you choose to become a professional organizer?
Before starting my business, I worked as a customer service rep, office supervisor, administrative assistant, computer instructor, and employment counsellor. When I was an employment counsellor, I decided to take the Myers-Briggs Type Indicator Qualifying Program. Because the MBTI is a widely used career assessment tool, I thought it would be a good thing to have on my resume.
In the course, I learned that our personality type influences not only our career choices, but many other aspects of our lives, and I was particularly fascinated with the way that personality type affects the way we deal with time and space. I was so excited by the possibilities that I wasn’t satisfied to simply have the MBTI listed on my resume – I wanted to actually use it! Since there was no opportunity to do so in the position I held at the time, I decided to start a side business where I would use my new knowledge to help others choose a career or become more effective by using organizing strategies that respect their natural preferences.
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contact www.organizedassistant.com
How long was it before you transitioned from being a professional organizer to becoming a virtual assistant? How did you make that business transition?
A year or so after becoming a professional organizer, one of my organizing colleagues hired me to automate her monthly newsletter. At that moment, I realized that you can organize someone’s workspace, and you can teach them good time management skills, but sometimes the best way to help them is to free up some of their time.
This was a real turning point for me, and I began adding virtual assistance and website design (which I’d also been doing on the side for several years) to my professional organizing service offerings. I enjoyed this type of work so much that I resigned from my job to work in my business full time. As my client base grew, organizing became less important and eventually I gave it up altogether.
- When transitioning your business services, what do you feel is one mistake you made or something you could have done better to make the transition easier?
When I decided to become a virtual assistant, I had to change my business name from Barclay Career & Organizing Solutions to something more in line with my new service offerings. I chose Organized Assistant because it was something I could stick with in the event I decided to discontinue either organizing or virtual assistance down the road.
The transition itself went pretty smoothly because it was gradual and my business seemed to evolve naturally. However, over the past few years, I’ve become less of a virtual assistant and more of a marketing consultant and web designer, and my business name no longer feels like a good fit. Had I anticipated further changes, I would have simply branded myself as Janet Barclay.
- Although you are still a virtual assistant the focus of your business is changing again. Tell us about your new focus.
I’ve always enjoyed working with solopreneur women, and they seem to enjoy working with me too. However, solopreneurs tend to look after their own marketing, either for financial reasons or simply out of personal preference. In order to cater to their needs, earlier this year I founded Maximize Marketing Club. In this supportive online community, members learn and develop important marketing strategies for less than the cost of a virtual assistant and much less than a one-on-one marketing coach.
- How important is it, in making a successful business transition, to start a networking group and/or an online group?
Building a network is essential no matter what stage you’re at in your business. When you’re making a transition, a well-established network of supporters can help you test your ideas and spread the word about your new products or services.
If you need assistance with your website or marketing please contact Janet Barclay.
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Julie Stobbe is a Trained Professional Organizer and Lifestyle Organizing Coach who brings happiness to homes and organization to offices, coaching you virtually using Zoom. She has been working with clients since 2006 to provide customized organizing solutions to suit their individual needs and situations. She uses her love of physical activity to reduce clutter, in your home and office. She guides and supports you in managing your time. If you’re in a difficult transition Julie can coach you to break-free of emotional clutter constraining you from living life on your terms. Online courses are available to help instruct, coach and support your organizing projects. Get started by downloading Tips for Reorganizing 9 Rooms.
Contact her at julie@mindoverclutter.ca
Twitter – Facebook – Facebook group Organizing Mind and Space
If you are interested in starting your own home based business, how to start a home-based…. is a great series of books. They contain information about the field of business, clients and practical materials such as forms. Some of the books in this series are Computer Repair Business, Personal Chef Business, Interior Design Business and Professional Organizing Business.
Great series of books for information on how to start a business
how to start a home-based Professional Organizing Business has sections on:
- helping you to decide if Professional Organizing is for you,
- setting up your office,
- finding and working with clients,
- products and
- forms
For approximately $20.00 you will have enough information to confidently start your business. The book contains a script for the first phone conversation with a new client. This is very helpful, especially with your very first client. It has sections on setting your rate and a number of different ways to charge along with the pros and cons of each way. The book lists a number of ways to market your business.
Chapters on skills to be a competent organizer.
Along with the business side of professional organizing, half the book contains skills and information a person needs to be a competent organizer. It teaches the psychology of clutter, why areas become disorganized, how to declutter a space and products to use to organize a client.
Forms
The section containing forms is very helpful and they are easy to customize to your own business. There are assessment forms, invoices, mileage records, marketing planning sheets etc.
This book is written by Professional Organizer Dawn Noble. It is easy to read and use.
If you want to start a business see if this series contains a book that could help you be successful.
If you want to talk about becoming a Professional Organizer contact me, I would love to chat with you.
Julie Stobbe is a Trained Professional Organizer and Lifestyle Organizing Coach who brings happiness to homes and organization to offices, coaching you virtually using Zoom. She has been working with clients since 2006 to provide customized organizing solutions to suit their individual needs and situations. She uses her love of physical activity to reduce clutter, in your home and office. She guides and supports you in managing your time. If you’re in a difficult transition Julie can coach you to break-free of emotional clutter constraining you from living life on your terms. Online courses are available to help instruct, coach and support your organizing projects. Get started by downloading Tips for Reorganizing 9 Rooms.
Contact her at julie@mindoverclutter.ca
Twitter – Facebook – Facebook group Organizing Mind and Space
